Money Back Guarantee

100% Authenticity Money Back Guarantee Program

In Radiant Wholefood, we are committed to provide the best quality of foods to you and your family. Our food is minimally processed, non-genetically modified and as natural as it can be. If for any reason, you are not fully satisfied with the product, contact us at info@radiantwholefood.com.my and tell us why.

We are committed to understand more on your concern or questions and advise you the next course of action which include the right way to consume or store our products. Your feedback helps us make our great products even better.

Our products are authentic and genuine as it claimed and we are proud to be the top organic food brand to provide authenticity assurance to our customers through our Money-Back Guarantee Program. If the products you purchased met below criteria, we will return back your money as per your purchase receipt and with one to one replacement of the product under our Money-Back Guarantee Program.

· The foods are not authentic (the products is not match with what stated on the label such as organic, non-gluten free, not organic, halal, etc)

· within 30 days from the purchase,

· with the receipt of purchase,

Our customer service team will assist you to process the request and coordinate to investigate on matter to revert you with the status within 10 working days.

Please note that the request that do not meet one of the above criteria will be considered as discretion.

Please write us the below information when requesting for money back and our customer service team shall reach you to find out more.

Name:

Contact number:

Address:

Product defect:

Description of quality issue: